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With the popular belief that the computer uprising will soon be upon us, Contact centers have made the smart choice to befriend them....

You are probably wondering why this is even a topic because a call centre is a contact centre. Well, as it turns out, that is not the...

In light of recent data breaches, website security or the lack thereof have been at the forefront of our minds when it comes to our...

Lead Generation is a significant part of boosting sales, but leads do not instantly convert to paying customers. There is still work to...

Last week we explored 10 Skills for Becoming A Rounded Freelancer. Now here are eight high paying markets we would like to recommend....

There are many skillsets that can be made into a lucrative freelancing job. Although, it proves more rewarding to have knowledge and...

The first step in budgeting is understanding what you earn. You cannot budget funds that you do not have. Whether you are paid weekly,...

So, just to catch you up. The Coronavirus debuted in 2020, forcing everyone and almost every industry to move their operations online. We...

"You're home all day and didn't do chores?" "Take the kids to school since you'll be home." "Freelancing will do until you get a "real...

With more people adapting to online practices that have become our new normal, the way we conduct businesses and communicate will never...

As our culture shifts and the younger generation transitions into the workforce, the thought of being stuffed in an office all day and...

A lot of people are shying away from the traditional work environment, and embracing work from home opportunities. It is evident that...

One of the perks of working from home is there is no supervisor or manager breathing down your neck round the clock. This can be a...

So, you’re checking job boards, the classifieds and work from home groups or pages, when you spot an opening that you think you’ll be...

Recruitment automation is the process of using automated rather than manual means to handle your hiring process. The recruitment process...

What is Lead Generation? Before biting into lead generation, you should have an idea of what a lead is. A lead is anyone that shows...

What is a Website Builder? A website builder is a program, platform, or tool that helps to create a website. Is it that simple? Yes, it...

What are Social Media Management Tools? Let’s start with social media management. It is simply managing your social media account, namely...

Online marketing is any tool, strategy, plan, or method that is used in getting your company name out to the public using the internet.

Customers are the most integral part of any business model because without them, businesses can’t thrive.