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cubeandarrow
Jan 20, 20224 min read
WHY SPENDING MONEY ON A CONTACT CENTER WILL IMPROVE YOUR BUSINESS.
Money is an integral part of a business. You’ve probably heard the saying that it takes money to make money, and in many ways, that’s...
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cubeandarrow
Sep 29, 20215 min read
Why Offering Omnichannel Support May Be The Best Decision For Your Business
There is nothing more off-putting than poor customer service. When you have a problem, the last thing you want to do is wait on hold for...
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cubeandarrow
Aug 25, 20214 min read
3 PROVEN STEPS TO IMPROVE AGENT PERFORMANCE ON EACH CALL
Call center agents carry enormous responsibility; they receive a high volume of calls every day, mostly from upset or frustrated...
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cubeandarrow
Aug 3, 20214 min read
6 Customer Experience Trends To Watch in 2021 and Years to Come
The year 2020 was a difficult one for most businesses, but it also marked a major transformation in the way many businesses were...
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Cube&Arrow
Jun 8, 20215 min read
How Customer Service Can Impact Your Business
Providing Great Customer Service Adds Value To Your Business. Learn Why That Is So
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cubeandarrow
Jul 10, 20205 min read
10 Ways To Improve Customer Engagement
Customers are the most integral part of any business model because without them, businesses can’t thrive.
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