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Transitioning Customer Service Teams To Work From Home

cubeandarrow

Apr 3, 20234 min read

Transitioning Customer Service Teams To Work From Home

The work from home industry has been growing rapidly in recent years, with many companies offering remote work options to their employees.

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How Agent Performance Affects Business Success

cubeandarrow

Feb 4, 20225 min read

How Agent Performance Affects Business Success

One thing is unarguably true for the BPO industry: call centers and quality customer service determine your business’s overall...

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WHY SPENDING MONEY ON A CONTACT CENTER WILL IMPROVE YOUR BUSINESS.

cubeandarrow

Jan 20, 20224 min read

WHY SPENDING MONEY ON A CONTACT CENTER WILL IMPROVE YOUR BUSINESS.

Money is an integral part of a business. You’ve probably heard the saying that it takes money to make money, and in many ways, that’s...

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How to Improve your Customer Experience and Build Advocates for your Business

cubeandarrow

Sep 8, 20215 min read

How to Improve your Customer Experience and Build Advocates for your Business

The two important features that maintain customers' commitment to any brand are satisfaction and convenience, and they should be the...

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10 WAYS TO REDUCE HANDLE TIME IN A CONTACT CENTER

cubeandarrow

Jul 1, 20215 min read

10 WAYS TO REDUCE HANDLE TIME IN A CONTACT CENTER

Contact centers are always concerned with performance and metrics. Call center agents have to be fast in both handling customers and...

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Job Training: What Makes It So Crucial To A Business’ Success?

Cube&Arrow

Jun 15, 20215 min read

Job Training: What Makes It So Crucial To A Business’ Success?

Read this blog post to learn what job training is being offered to employees by their companies and why.

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Helpful Copywriting Tips When Publishing Content For Your Blog

Cube&Arrow

Jun 11, 20215 min read

Helpful Copywriting Tips When Publishing Content For Your Blog

Find out in this article what helpful copywriting guidelines you can use when writing posts for your website or blog

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How Customer Service Can Impact Your Business

Cube&Arrow

Jun 8, 20215 min read

How Customer Service Can Impact Your Business

Providing Great Customer Service Adds Value To Your Business. Learn Why That Is So

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Part 1: Top 25 Telemarketing Tips: What To Do

Cube&Arrow

Jun 1, 20215 min read

Part 1: Top 25 Telemarketing Tips: What To Do

Read on for some effective pointers in marketing your business using the telephone.

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Small Businesses That Can Benefit From Hiring A Virtual Contact Center

Cube&Arrow

May 28, 20215 min read

Small Businesses That Can Benefit From Hiring A Virtual Contact Center

Small businesses that take advantage of getting the services of a virtual call center for their business.

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Cutting Costs and Maximizing Results with a Remote Team.

cubeandarrow

May 25, 20214 min read

Cutting Costs and Maximizing Results with a Remote Team.

Cost efficiency is something that companies keep in mind with every old and new endeavor. Maximized profits and reduced expenditures are...

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Boosting Your Career With A Freelancing Agency: Beginners Guide

cubeandarrow

May 17, 20214 min read

Boosting Your Career With A Freelancing Agency: Beginners Guide

Creating profit on the internet can be a daunting task. With freelance platforms such as Fiverr and Upwork becoming highly competitive...

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TEN BEST PRACTICES FOR EFFECTIVE CUSTOMER SERVICE

Cube&Arrow

May 10, 20215 min read

TEN BEST PRACTICES FOR EFFECTIVE CUSTOMER SERVICE

The foundation of any business is its clients. No matter how good your services are, gaining and retaining clientele is the chief element...

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Why Your Business Needs a Virtual Assistant ASAP.

Cube&Arrow

May 3, 20214 min read

Why Your Business Needs a Virtual Assistant ASAP.

It is no secret that running your own business can be a rewarding but tedious venture. As the global era expands and grows demanding,...

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Cube&Arrow

Mar 22, 20213 min read

7 Gripping Reasons To Outsource

The reasons businesses outsource job functions are vast and increasing even more. Though the main reasons business owners choose this...

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Is Your Website Content Secured? Here are 6 Ways to Make Sure.

Cube&Arrow

Mar 1, 20214 min read

Is Your Website Content Secured? Here are 6 Ways to Make Sure.

In light of recent data breaches, website security or the lack thereof have been at the forefront of our minds when it comes to our...

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Effective Social Media Marketing Strategies to Generate Leads.

Cube&Arrow

Feb 22, 20215 min read

Effective Social Media Marketing Strategies to Generate Leads.

Lead Generation is a significant part of boosting sales, but leads do not instantly convert to paying customers. There is still work to...

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Cube&Arrow

Feb 15, 20215 min read

8 Lucrative Online Job Markets

Last week we explored 10 Skills for Becoming A Rounded Freelancer. Now here are eight high paying markets we would like to recommend....

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Cube&Arrow

Feb 1, 20216 min read

Budgeting Tips for All Earners.

The first step in budgeting is understanding what you earn. You cannot budget funds that you do not have. Whether you are paid weekly,...

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Cube&Arrow

Jan 28, 20216 min read

Top 5 Communication Platforms Today.

So, just to catch you up. The Coronavirus debuted in 2020, forcing everyone and almost every industry to move their operations online. We...

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