Transitioning Customer Service Teams To Work From Home
The work from home industry has been growing rapidly in recent years, with many companies offering remote work options to their employees.
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cubeandarrow
Feb 4, 20225 min read
How Agent Performance Affects Business Success
One thing is unarguably true for the BPO industry: call centers and quality customer service determine your business’s overall...
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cubeandarrow
Jan 20, 20224 min read
WHY SPENDING MONEY ON A CONTACT CENTER WILL IMPROVE YOUR BUSINESS.
Money is an integral part of a business. You’ve probably heard the saying that it takes money to make money, and in many ways, that’s...
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cubeandarrow
Sep 8, 20215 min read
How to Improve your Customer Experience and Build Advocates for your Business
The two important features that maintain customers' commitment to any brand are satisfaction and convenience, and they should be the...
38 views0 comments
cubeandarrow
Jul 1, 20215 min read
10 WAYS TO REDUCE HANDLE TIME IN A CONTACT CENTER
Contact centers are always concerned with performance and metrics. Call center agents have to be fast in both handling customers and...
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Cube&Arrow
Jun 15, 20215 min read
Job Training: What Makes It So Crucial To A Business’ Success?
Read this blog post to learn what job training is being offered to employees by their companies and why.
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Cube&Arrow
Jun 11, 20215 min read
Helpful Copywriting Tips When Publishing Content For Your Blog
Find out in this article what helpful copywriting guidelines you can use when writing posts for your website or blog
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Cube&Arrow
Jun 8, 20215 min read
How Customer Service Can Impact Your Business
Providing Great Customer Service Adds Value To Your Business. Learn Why That Is So
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Cube&Arrow
Jun 1, 20215 min read
Part 1: Top 25 Telemarketing Tips: What To Do
Read on for some effective pointers in marketing your business using the telephone.
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Cube&Arrow
May 28, 20215 min read
Small Businesses That Can Benefit From Hiring A Virtual Contact Center
Small businesses that take advantage of getting the services of a virtual call center for their business.
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cubeandarrow
May 25, 20214 min read
Cutting Costs and Maximizing Results with a Remote Team.
Cost efficiency is something that companies keep in mind with every old and new endeavor. Maximized profits and reduced expenditures are...
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cubeandarrow
May 17, 20214 min read
Boosting Your Career With A Freelancing Agency: Beginners Guide
Creating profit on the internet can be a daunting task. With freelance platforms such as Fiverr and Upwork becoming highly competitive...
36 views1 comment
Cube&Arrow
May 10, 20215 min read
TEN BEST PRACTICES FOR EFFECTIVE CUSTOMER SERVICE
The foundation of any business is its clients. No matter how good your services are, gaining and retaining clientele is the chief element...
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Cube&Arrow
May 3, 20214 min read
Why Your Business Needs a Virtual Assistant ASAP.
It is no secret that running your own business can be a rewarding but tedious venture. As the global era expands and grows demanding,...
55 views1 comment
Cube&Arrow
Mar 22, 20213 min read
7 Gripping Reasons To Outsource
The reasons businesses outsource job functions are vast and increasing even more. Though the main reasons business owners choose this...
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Cube&Arrow
Mar 1, 20214 min read
Is Your Website Content Secured? Here are 6 Ways to Make Sure.
In light of recent data breaches, website security or the lack thereof have been at the forefront of our minds when it comes to our...
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Cube&Arrow
Feb 22, 20215 min read
Effective Social Media Marketing Strategies to Generate Leads.
Lead Generation is a significant part of boosting sales, but leads do not instantly convert to paying customers. There is still work to...
82 views0 comments
Cube&Arrow
Feb 15, 20215 min read
8 Lucrative Online Job Markets
Last week we explored 10 Skills for Becoming A Rounded Freelancer. Now here are eight high paying markets we would like to recommend....
64 views1 comment
Cube&Arrow
Feb 1, 20216 min read
Budgeting Tips for All Earners.
The first step in budgeting is understanding what you earn. You cannot budget funds that you do not have. Whether you are paid weekly,...
56 views1 comment
Cube&Arrow
Jan 28, 20216 min read
Top 5 Communication Platforms Today.
So, just to catch you up. The Coronavirus debuted in 2020, forcing everyone and almost every industry to move their operations online. We...
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